Last updated: 27 January 2023
POLICY STATEMENT
The Tree of Music (the "Website" or "Site", treeofmusic.co ; “we”, “us”, “our”;) is committed to protecting your privacy when you interact with the Website.
We are bound by the Privacy Act 1988 (Cth).
PURPOSE OF THIS POLICY
This Privacy Policy describes how your personal information and Device Information are collected, used, shared and disclosed when you visit or interact with the Site or download and interact with the Joiner App.
PERSONAL INFORMATION WE COLLECT
All personal information we collect is what is deemed necessary to provision our Service, that is, publishing a musical lineage profile for our Users online.
For the purpose of your basic musical profile, we will collect and store the following Personal Information:
An email and a password for the purpose of login.
A chosen custom username.
Your full name
Your birth year
Any other information that you "tag" your profile with, for example the musical instruments you were trained on.
Any other information you voluntarily enter into your profile. This includes but is not limited to, a one-liner Description, or a Blurb about your musical background or training.
Social Login tokens (if applicable) - Note if you log into the Website through a Social Platform Login Service, you also agree to that platform’s Privacy Policy:
PAYMENT INFORMATION
Our payment processing is done through Stripe (https://stripe.com), a widely-used, secure third-party payment processor.
We do not collect and store on our treeofmusic.co database any Payment Information, as this is handled and stored by Stripe on their servers.
This information though may be partially accessible to Us in order to provide you with an optmised service.
By processing your payment through Stripe, you agree to their Privacy Policy and Terms and Conditions.
We will not be providing any Payment Information that we could have access to through Stripe to any other third-party.
We will not use any of your Payment Information with the exceptions of dealing with financial matters and/or providing financial statistics essential to running a Business.
DEVICE INFORMATION
We consider Device Information any non-personally identifiable information from each visitor who uses the Site, including but not limited to:
Browser type and version;
Language;
Operating system and performance; and
Website Link activity and interactions, such as times and dates, and frequency of use.
IP Address, and related Geographical Location.
This Device Information are automatically-collected as technologically necessary to deliver a Website through hosted platform(s) and we do not seek to collect and store this information on our treeofmusic.co database.
HOW WE USE PERSONAL INFORMATION
We collect, use, and may share your Personal Information to provide an optimised service to you.
We may use your personal information to:
Provide you with customer support;
Manage feedback provided by you;
Respond to your inquiries; and
Investigate any complaints made by you.
SHARING OR DISCLOSING PERSONAL INFORMATION
We will not share or sell the personally identifiable information we collect or store.
We may share or disclose your personal information to:
Technology service providers
We may disclose the personal information that we collect to our technical service providers, including internet service providers, database providers, hosting service providers, software suppliers, maintenance and support service providers, and security services on a confidential basis so that they can provide their services to us.
Analytics service providers
We may utilize only your non-personally-identifiable information or Device information with third-party technology analytics services to help us understand the Website's traffic and usage.
Marketing and promotions service providers
We may share your non-personally identifiable information to potential marketing and advertising providers.
We may in the future or any point in time include links to third-party content on our Website and/or in other electronic communications.
You may choose to access those links. We do not have any control over the privacy practices of those third parties.
Please check the website of each relevant third-party for details of their privacy policies.
We otherwise do not control who links to our Website on the wider Internet.
Fulfill legal requirements
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
OVERSEAS DISCLOSURE
The third parties we disclose information to, or allow to collect information about you, may be located in Australia or outside Australia, including the USA.
We take reasonable steps to secure a commitment from the overseas recipient to handle your personal information in a manner consistent with the Australian Privacy Principles. We require that our service providers have appropriate controls to protect your personal information and that they only use your personal information for authorised purposes.
We will not sell or receive payment for licensing or disclosing your Personal Information.
REMOVAL OF PERSONAL INFORMATION
You have a right to request removal of your personal information from our Website, subject to exceptions allowed by law. If you would like to do so, please contact us and we will respond within a reasonable period.
CORRECTING YOUR PERSONAL INFORMATION
You have a right to seek the correction of inaccurate, incomplete, irrelevant, out-of-date or misleading personal information which we hold about you, subject to exceptions allowed by law. If you would like to do so, please contact us and we will respond within a reasonable period.
MINORS
The Website is not intended to be used by individuals under the age of 18 years of age unsupervised by a Parent or Guardian.
CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify users of any change to our data processing practices, through an update notice on our website and seek your consent to our updated Privacy Policy through a clickwrap agreement if the changes in policy are material.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] and we will try to respond to you about your questions or concerns within 30 days.
